FAQ's
Frequently
Asked Questions
Get answers to commonly asked questions about Nexus, its features, and how to make the most of our powerful website builder.
- Download the free app on the App Store and Play Store. Create your account in minutes to start saving.
- Browse and buy. Tap “use” for your chosen offer
- Upload your receipt: after making your selection, use the app’s built in camera feature to take clear, readable photos of your receipt.
- Earn points: When your receipt is approved, we will credit your account with points. You can cash out with gift cards when you hit 20,000 points.
Don't worry! Just take a clear picture of the entire invoice, and we'll handle the rest
Yes, every receipt uploaded earns a minimum of 25 points, and receipts with offer products earn extra bonus points.
Yes, quantities are limited for all offers, so popular offers can run out quickly. Please check the app/website before purchasing to make sure the offer is still available, and upload your receipt right away to avoid disappointment.
Only one Kayyel account is permitted per member
At this we don’t accept eCommerce/online receipts but we are working on bringing that functionality.
At the moment we are only accepting English receipts but we will soon be adding the functionality where our AI can read Arabic as well
It can take up to 48 hrs for us to validate the receipt.
Kayyel points can be redeemed for gift cards from Al Othaim, Panda and Amazon. We will be adding a lot more options for you to redeem your points.
There are several way to earn points on Kayyel:
- Refer a friend. With every person you refer you can get 2500 points.
- Upload load receipt: Every receipt uploaded will earn you a minimum 25 points, and additional bonus points for offers on your receipt.