Welcome to Kayyel! This Privacy Policy outlines how we collect, use, share, and protect the information we collect from or about you when you use our Website, App, and web applications. Please read this policy carefully to understand our practices and how we handle your personal information. By accessing or using our Services, you acknowledge and agree to the terms of this Privacy Policy. If you do not agree with our privacy practices, we kindly ask you to discontinue the use of our Website, App, and web applications.

Information Collection

We collect different types of information from or about you, which enable us to provide the products and services you request, enhance your experience, and offer relevant opportunities. The following personal information may be collected:

• Name
• Date of Birth
• Email Address
• Billing Address
• Shipping Address
• Telephone Number(s)
• Profile photo (if provided by you)
• Other information you choose to provide

Digital Receipt Program (eReceipts):

If you participate in our Digital Receipt Program, we collect consumer account or email log-in credentials and any personal information available on digital receipts. Any information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Referral Program:

When you refer a friend to join Kayyel, we provide you with a referral link, pre-formatted text about Kayyel, and a referral code. You share this information with your friend independently, without disclosing any of their personal information to us.

Friend Information:

If your friends sign up using your referral code, we will inform them that you received points for the referral. Additionally, we will notify you when your friends sign up and inform you when they scan their first receipt.

Data Usage and Protection

We use the information collected to deliver the products and services you request, enhance your user experience, and provide relevant updates. We prioritize the protection of your personal information and maintain appropriate security measures to safeguard it.

Information Sharing

We may share your information in the following circumstances:

• With service providers, business partners, and affiliates who assist us in providing the requested products and services.
• With your consent or at your direction.
• To comply with legal obligations, enforce our rights, or protect the rights, property, or safety of Kayyel or others.
• In connection with a corporate transaction, such as a merger or sale of assets.

Your Rights and Choices

You have the right to access, correct, or delete your personal information, as well as manage your communication preferences. You can exercise these rights by contacting us using the information provided below.

اتصل بنا

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please reach out to us at [ Support@kayyel.com ].

Updates to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through our Website, App, or other means. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

Social Media Login

By signing up or signing in with a Social Media platform, such as Facebook Connect, you grant us access to the information available on your social network profile, as per the terms of use of the social network and this Privacy Policy. You can manage your sharing settings within your social media profile.

Other Information We Collect

When you use our Website, App, or web applications, we automatically collect certain information about you, your interactions with us, and details about the device you use to access our Services (referred to as "Other Information"). This includes, but is not limited to:

• User Submissions (as defined in the Terms)
• Gender
• Date of Birth
• IP address
• Unique device ID
• Usage information, such as details about scanned products, purchases, searches, favorites, rewards earned and redeemed, deals, challenges, discounts, and coupons associated with your account
• Time, duration, and location of your use of the Website, App, or web applications
• Other activity logs

Geo-Location Services

With your consent, we may use location services on your mobile device to collect and utilize location data, including the real-time geographic location of your device. This information is used to provide personalized content and/or advertising. We may communicate with you based on your location through our App's push notifications. You can disable push notifications through your App Settings. Your geo-location is not used to send you text or SMS messages.

Information from Other Sources

We may collect publicly available data, including information you have shared in public forums and social media platforms. We may also gather information from third parties to enhance our existing data about you. This information is used to provide our services, improve our products and services, prevent fraud, and verify your identity.

Use of Cookies and Other Tracking Technologies

• Cookies: We use cookies to facilitate customized site information, authentication, requests completion, and anonymous analysis. Most web browsers are set to accept cookies by default, but you can usually disable them if you prefer. However, disabling cookies may limit the full functionality of our Website or web applications.
• Pixel Tags: We utilize Pixel Tags and similar technologies to understand user actions and measure the success of our marketing efforts.

Third-Party Website Tracking

On our Website and web applications, third parties may use tracking technologies like cookies and web beacons. These technologies collect information about your usage across our Services and other websites and online services over time.

How We Use Your Information

We use your information to provide you with our Website, App, web applications, and the Kayyel Rewards™ program. Additionally, we analyze, administer, enhance, and personalize our Services and marketing efforts.

Your Rights and Choices

You have the right to access, correct, or delete your personal information and manage your communication preferences. To exercise these rights, please contact us using the information provided below.

اتصل بنا

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [support@kayyel.com].

Updates to this Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes through our Website, App, or other means. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

How We Share Your Information

To ensure the best products and services, we may share your information in the following ways:

• With Participating Brands: When you use our App and participate in our program, you authorize us to share the information you provide during registration and while earning rewards with our participating brands.
• With Service Providers: We may share your information with service providers who support various functions of Kayyel.
• With Business Partners: We may share your information with third-party business partners as part of providing our services.

Use and Sharing of De-identified and/or Aggregated Information

We may de-identify and/or aggregate Personal Information and other data to remove personally identifying components. This de-identified and/or aggregated information is not considered Personal Information.

For Legal or Security Reasons

We may share information about you if we believe it is necessary to comply with legal processes, government requests, applicable laws, rules, or regulations in Saudi Arabia or ADGM. We may also share information to investigate or address potential violations of our Terms of Service or Privacy Policy, protect our rights, property, and safety, or detect and resolve fraud or security concerns within the jurisdictions of Saudi Arabia and ADGM.

Dispute Resolution

In the event of any dispute arising from or related to this Privacy Policy, we will first attempt to resolve the matter amicably. If we cannot reach an agreement, the dispute will be referred to the competent courts in Saudi Arabia or the Abu Dhabi Global Market (ADGM), depending on the applicable jurisdiction.